When it comes to customer experience, NICE says "almost" isn't good enough. That's why it's pivoted to make a platform that solidly puts customers at the heart of all it does.
Customer experience platform provider Nice has Ben Eldridge to the role of channel sales manager.
Customer experience specialist Nice has appointed Anthony Brown to the role of ANZ director of solution consulting.
We asked a number of IT executives what the 'new normal' might look like as the impact of COVID-19 wanes.
Where is the money in the move to cloud computing? What's profitable and what isn't?
We posed this question to a broad swathe of senior industry executives. Here's what they had to say.